About Us

a company that is making a difference

LoanHero provides financing for the important things in life. Whether it’s a medical procedure not covered by insurance or a new roof, we’re there to cover expenses over $1,000.  Our innovative financing platform empowers merchants to extend instant financing at the point of sale. With multiple lenders in a simple application, more consumers can get approved for financing regardless of their credit. LoanHero is one of the few platforms partnering with Credit Unions to create better lending options for consumers.

The LoanHero Promise

To Merchants

  • More approvals
  • Easier process
  • Better technology
  • Lower fees
  • Better experience
  • Zero merchant risk
  • Less headaches
  • More sales
  • Increased revenue

To Borrowers

  • Zero upfront fees
  • Simple process
  • High approval rates
  • Check your rate technology
  • No prepayment penalties
  • Payment history reported to credit bureaus
  • No interest (if paid in full) financing available1

To Lenders

  • Acquire new customers
  • Increase loan volume
  • Lend more efficiently
  • Lend at a low and predictable CPA
  • No risk on merchant fraud
  • Leverage LoanHero’s technology and decision engine

To Partners

  • High commissions
  • Simple referral model
  • Residual revenue
  • Zero fees to partner
  • You make money when we make money
  • No need to manage accounts
  • All tools necessary are provided, for free

1 Interest accrues during the promotional period, but all interest is waived if the entire purchase balance is paid in full before the end of the promotional period and you make all required monthly payments on or before their due dates. Terms may vary based on creditworthiness, amount of loan and length of term.

The Management Team

Learn more about the superheroes who work at LoanHero

Zalman Vitenson

Zalman Vitenson

Chairman and Chief Executive Officer
Derek Barclay

Derek Barclay

Co-Founder & President
Kristin Slink

Kristin Slink

Co-Founder & Chief Product Officer
Olaf Janke

Olaf Janke

Chief Financial Officer
Steve Connolly

Steve Connolly

Chief Operating Officer
Matthias Blume

Matthias Blume

Chief Risk Officer
Jeremiah Cole

Jeremiah Cole

Director of Account Management
Mikel Sides

Mikel Sides

Executive Vice President of Sales
Chandra Gollamudi

Chandra Gollamudi

VP of Engineering and Technology
Sandrea Jackson

Sandrea Jackson

Chief Compliance Officer

Recent Press

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Company Culture

Superheroes are real and they work here

LoanHero Kevin Tech Team
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LoanHero Kitchen
LoanHero Beautiful Minds
Christina Laughing LoanHero
Derek Sales Team With Teddy
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LoanHero Customer Support Team
LoanHero Customer Support Happy
Kristin Kyle Laughing LoanHero
LoanHero Full Tech Team
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Employment Opportunities

LoanHero is currently looking for superheroes in 6 different positions. If you are interested in one of the positions, please send a resume and cover letter to careers@loanhero.com with the title of the email being the position you are interested in.

Sales Manager - Broker Channel

Company Description
 
Awarded as one of the COOLEST companies in San Diego 2 years in a row by the San Diego Venture Group, LoanHero is an innovative venture-backed financial technology company with an experienced team, headquartered right here in San Diego. LoanHero’s disruptive lending platform solves a multi-billion dollar problem.  Our mission is to provide the best financing option for the consumer, merchant, and lender at the point of sale.  Our strategy allows LoanHero to offer the most competitive loan products available for all levels of credit, allowing us to be Heroes to the customers we serve.  In just a short time, LoanHero’s concept has gained significant traction among investors and large nontraditional lenders, as well as merchants who have validated our business strategy.  The company is innovating access to capital by merging the lending community and point-of-sale finance.

Job Description

LoanHero is looking for a Sales Manager – Broker Channel who would like to join an early stage, exciting company experiencing rapid growth in the Point of Sale-Consumer lending market.

The Sales Manager will be responsible for overall leadership of our broker sales channel, recruiting and interviewing new brokers, developing and managing the training and onboarding process, provide weekly updates and support for all brokers, managing pricing schedules, and driving volume growth for all outside broker channel. You will be working directly with Broker Channel and Sales Leadership to ensure the program is producing growth and profitability. This role is based in our San Diego office and is ideal for someone who likes to take initiative, be proactive, drive process improvements and has desire to grow as the company continues to expand.

Key Accountabilities/Responsibilities

  • Program volume growth and profitability
  • Manage broker recruiting and onboarding program
  • Review and submit all new deals coming in through broker channel
  • Conduct weekly and monthly update calls with broker channel
  • Manage all back-office support materials for broker channel
  • Work with leadership to set broker production goals and hold accountable as needed
  • All other assigned duties

Desired Skills, Experience

  • 2 – 5 years of B2B sales with proven success (Point of sales financing preferred)
  • 2 + years in sales leadership preferred
  • Experience in managing a broker channel preferred
  • Excellent communication and time management skills
  • Detail oriented and efficient
  • Self-starter, builder, ability to work and thrive within a small team
  • Passion for details, solid execution, and continuous improvement
  • Excellent interpersonal, verbal and written communication skills
  • Working knowledge of SalesForce workflow

Compensation

LoanHero is an exciting startup with an energetic team, strong advisory board, and entrepreneurial spirit.  LoanHero offers a competitive salary with great benefits.  We are located in Downtown San Diego, have a casual work environment and we love coming to work every day!  This role reports to the Executive Vice President of Sales.

If interested, please email your cover letter and resume to careers@loanhero.com, ATTN: Mikel

Merchant Underwriter

Company Description

Awarded as one of the COOLEST companies in San Diego 2 years in a row by the San Diego Venture Group, LoanHero is an innovative venture-backed financial technology company with an experienced team, headquartered right here in San Diego. LoanHero’s disruptive lending platform solves a multi-billion dollar problem.  Our mission is to provide the best financing option for the consumer, merchant, and lender at the point of sale.  Our strategy allows LoanHero to offer the most competitive loan products available for all levels of credit, allowing us to be Heroes to the customers we serve.  In just a short time, LoanHero’s concept has gained significant traction among investors and large nontraditional lenders, as well as merchants who have validated our business strategy.  The company is innovating access to capital by merging the lending community and point-of-sale finance.

Job Description

LoanHero is looking for a Merchant Underwriter who would like to get in on the ground floor of an exciting company experiencing rapid growth.

The Merchant Underwriter will be responsible for reviewing new merchant applications, reviewing business financials and history and making recommendations for approval or declination for the LoanHero platform. You will be working directly with the Risk Department to determine merchants that are the right fit for our programs.

This role is based in our San Diego office and is ideal for someone who likes to take initiative, pays attention to detail, is proactive and has desire to grow as the company continues to expand.

Key Accountabilities/Responsibilities

  • Review merchant profiles and financials
  • Analyze data including business financials, banks statements, customer reviews and other elements of the business
  • Determine worthiness and risk of merchants based on unique profile factors
  • Investigate business history and supporting documentation to recognize fraudulent and or inaccurate data
  • Evaluate and provide recommendations for guidelines and exceptions
  • Make good business decisions, work contracts in a timely manner; understand and meet all department and company objectives regarding daily performance.
  • Creative problem solver; Find solutions to challenging problems, while operating under tight deadlines

Skills/Experience

  • 2 + years in merchant underwriting preferred
  • 2 – 5 years of general underwriting expereince required
  • Experience interpreting financial information in the context of business credit and risk policy
  • Excellent Communication and time management skills
  • Truly detail oriented and efficient
  • Self-starter, ability to work and thrive with a small team
  • Passion for details, solid execution, and continuous improvement
  • Excellent interpersonal, verbal and written communication skills

Compensation

LoanHero is an exciting startup with an energetic team, strong advisory board, and entrepreneurial spirit.  LoanHero offers a competitive salary with great benefits.  We are located in Downtown San Diego, have a casual work environment and we love coming to work every day!

If interested, please email your cover letter and resume to careers@loanhero.com, ATTN: Jeremiah.

Account Manager

Company Description
 
Awarded as one of the COOLEST companies in San Diego 2 years in a row by the San Diego Venture Group, LoanHero is an innovative venture-backed financial technology company with an experienced team, headquartered right here in San Diego. LoanHero’s disruptive lending platform solves a multi-billion dollar problem.  Our mission is to provide the best financing option for the consumer, merchant, and lender at the point of sale.  Our strategy allows LoanHero to offer the most competitive loan products available for all levels of credit, allowing us to be Heroes to the customers we serve.  In just a short time, LoanHero’s concept has gained significant traction among investors and large nontraditional lenders, as well as merchants who have validated our business strategy.  The company is innovating access to capital by merging the lending community and point-of-sale finance.

Job Description

LoanHero is looking for an Account Manager who would like to get in on the ground floor of an exciting company poised for rapid growth.

The Account Manager will be responsible for the onboarding, due diligence, implementation and follow up of all LoanHero merchant accounts. Acting as the primary point of contact, this individual must be proficient at assessing risk factors, problem solving and communication.

This role is based in our San Diego office located Downtown and is ideal for someone who likes to take initiative, be proactive and has desire to build out a team as the company continues to expand.

Key Accountabilities/Responsibilities

• Build relationships with merchants and drive increased understanding and use of the product
• Own the merchant onboarding process
• Have a strong understanding of the loan process and identify what’s needed to move to the next stage
• Able to quickly diagnose customer issues and deescalate frustrated users new to the platform and technology
• Work with the Sales and Customer Service teams to improve the customer experience
• Work with our Tech and Product team to improve the product offering
• Be an expert on the LoanHero technology platform
• Creative problem solver – Find solutions to challenging problems, while operating under tight deadlines

Skills/Experience

• 1 – 3 years of experience in sales operations, implementation, customer support or account management services
• Finance experience a plus
• Self-starter, ability to work and thrive with a small team
• Capable of communicating, building and maintaining strong relationships
• Experience resolving difficult situations
• Passion for details, solid execution, and continuous improvement
• Excellent interpersonal, verbal and written communication skills

LoanHero is an exciting startup with an energetic team, strong advisory board, and entrepreneurial spirit.  LoanHero offers a competitive salary with great benefits.  We are located in Downtown San Diego, have a casual work environment and we love coming to work every day!

If interested, please email your cover letter and resume to careers@loanhero.com, ATTN: Jeremiah.

Customer Experience Rep

Company Description

Awarded as one of the COOLEST companies in San Diego 2 years in a row by the San Diego Venture Group, LoanHero is an innovative venture-backed financial technology company with an experienced team, headquartered right here in San Diego. LoanHero’s disruptive lending platform solves a multi-billion dollar problem.  Our mission is to provide the best financing option for the consumer, merchant, and lender at the point of sale.  Our strategy allows LoanHero to offer the most competitive loan products available for all levels of credit, allowing us to be Heroes to the customers we serve.  In just a short time, LoanHero’s concept has gained significant traction among investors and large nontraditional lenders, as well as merchants who have validated our business strategy.  The company is innovating access to capital by merging the lending community and point-of-sale finance.

Job Description

LoanHero is looking for a Customer Experience Representative (CER) who would like to get in on the ground floor of an exciting company poised for rapid growth.

The CER will be responsible for supporting both Merchants and end user Customers across a number of different markets. You will be providing support and guidance at multiple stages of the loan process and providing a great experience to those on the phone. We’re looking for someone who loves people, gets technology and wants to be a part of a passionate and dedicated team.

Key Accountabilities/Responsibilities

  • Handle inbound calls from Merchants and Customers at different stages in the loan process
  • Have a strong understanding of the loan process and identify what’s needed to move to the next stage
  • Able to quickly diagnose customer issues and deescalate frustrated users new to the platform and technology
  • Work with the Sales and Account Management teams to improve the customer experience
  • Assist in the Merchant on-boarding process
  • Educate Merchants on best practices and product features to optimize use of the loan platform
  • Be an expert on the LoanHero technology platform
  • Creative problem solver – Find solutions to challenging problems, while operating under tight deadlines

Skills/Experience

  • 1 – 3 years of experience in sales operations, implementation, customer support or account management services
  • Finance experience a plus
  • Self-starter, ability to work and thrive with a small team
  • Capable of communicating, building and maintaining strong relationships
  • Experience resolving difficult situations
  • Passion for details, solid execution, and continuous improvement
  • Excellent interpersonal, verbal and written communication skills

Compensation

LoanHero is an exciting startup with an energetic team, strong advisory board, and entrepreneurial spirit. LoanHero offers a competitive salary and great benefits. We are located in Downtown San Diego, have a casual work environment and we love coming to work every day!

If interested, please email a cover letter and your resume to careers@loanhero.com, ATTN: Jeremiah.

IT, Senior Developer

Company Description
  
Awarded as one of the COOLEST companies in San Diego 2 years in a row by the San Diego Venture Group, LoanHero is an innovative venture-backed financial technology company with an experienced team, headquartered right here in San Diego. LoanHero’s disruptive lending platform solves a multi-billion dollar problem.  Our mission is to provide the best financing option for the consumer, merchant, and lender at the point of sale.  Our strategy allows LoanHero to offer the most competitive loan products available for all levels of credit, allowing us to be Heroes to the customers we serve.  In just a short time, LoanHero’s concept has gained significant traction among investors and large nontraditional lenders, as well as merchants who have validated our business strategy.  The company is innovating access to capital by merging the lending community and point-of-sale finance.LoanHero is looking for a Sr. Software Developer to join our platform software team and be a part of our rapid growth in the exciting FinTech industry.

Job Description

The Sr. Software engineer owns the complete back end software of our technology platform. You will be responsible for all stages of the software development life cycle in an agile team and deliver innovative solutions to business by collaborating directly with business and product team leaders. You will be a subject matter expert on Ruby and Rails based back end framework and the Restful platform APIs. We’re looking for a creative problem solver who understands what it takes to build a robust, scalable and secure web platform and is passionate about software, loves working in a fast-paced startup environment, is people oriented and is excited about joining our growing team.

Key Accountabilities/Responsibilities

• Design, develop, test, and deliver back end components for the technology platform
• Collaborate with IT and Product leadership in evolving the next generation of the platform
• Own the evolution of the Restful APIs for the platform
• Implement integrations with external data providers and lenders leveraging their APIs
• Take leadership in adoption of leading edge web technology initiatives such as SOA, business process automation, test driven development and continuous integration principles.
• Provide mentorship and technical direction to other team members
• Be a subject matter expert on Ruby and Rails and all back end aspects of the technology
• Champion a culture of quality and proactive in solving issues
• Actively work with IT leadership in implementing continuous process improvements

Desired Skills, Experience

• Bachelors in computer science or equivalent. A Masters degree is preferred.
• 3 years of web software development
• At least 1 year of Ruby on Rails experience
• Good understanding of ORM (Rails Active Record), Restful APIs (JSON), integration techniques with 3rd party web systems
• Development experience with a relational database, preferably PostgreSQL or MySQL
• Exposure to open source technologies and UI frameworks (such as AngularJS)
• Ability to work and thrive in a fast paced, cross-functional and agile setting
• Experience with agile development methodologies
• Understanding of finance and lending industry is a plus
• Exposure to cloud development platforms such as Amazon AWS is a plus
• Demonstrable experience in solving challenging problems
• Exposure to latest trends in software engineering such as SOA, TDD, Continuous Integration, automated test frameworks is a plus
• Excellent interpersonal, verbal and written communication skills

LoanHero is an exciting startup with an energetic team, strong advisory board, and entrepreneurial spirit.  LoanHero offers a competitive salary with great benefits.  We are located in Downtown San Diego, have a casual work environment and we love coming to work every day!

If interested, please send your cover letter and resume to careers@loanhero.com, ATTN: Chandra.

IT, UI/UX Lead

Company Description
 
Awarded as one of the COOLEST companies in San Diego 2 years in a row by the San Diego Venture Group, LoanHero is an innovative venture-backed financial technology company with an experienced team, headquartered right here in San Diego. LoanHero’s disruptive lending platform solves a multi-billion dollar problem.  Our mission is to provide the best financing option for the consumer, merchant, and lender at the point of sale.  Our strategy allows LoanHero to offer the most competitive loan products available for all levels of credit, allowing us to be Heroes to the customers we serve.  In just a short time, LoanHero’s concept has gained significant traction among investors and large nontraditional lenders, as well as merchants who have validated our business strategy.  The company is innovating access to capital by merging the lending community and point-of-sale finance.LoanHero is looking for a strong UI lead engineer to join our platform software team and be a part of our rapid growth in the exciting FinTech industry.

Job Description

The UI Lead owns the UI and the User Experience aspects of our technology platform. You will work closely with our product team leadership to translate the platform vision into a compelling, cutting-edge user experience that will differentiate our platform in the marketplace. You will be responsible for all stages of the software development life cycle as part of an agile team and will leverage the latest UI technologies such as AngularJS, responsive design, mobile-orientation integrated with our Restful back-end platform APIs to deliver a multi-modal platform experience to our customers. You will be our subject matter expert on all things UX related. We’re looking for some one who is passionate about UI and UX, who thrives in a collaborative startup environment and is excited about joining our team.

Key Accountabilities/Responsibilities

• Design, develop, test, and deliver full UI functionality for the platform
• Collaborate with IT and Product leadership in translating their next generation platform vision into a compelling user experience
• Integrate the UI with the platform back end (Restful JSON APIs) as well as with 3rd party APIs (lender workflows)
• Take leadership in adoption of leading edge UI technologies, test automation frameworks, and continuous integration principles.
• UI design for mobile form factors (tablets, smart phones); Support for multiple browsers
• Provide UI mentorship and technical direction to other software team members
• Be a subject matter expert on AngularJS and all UX aspects of the platform
• Ensure company, IT security and compliance standards are met
• Champion a culture of quality and be proactive in solving issues

Desired Skills, Experience

• Bachelors in computer science or equivalent degree.
• At least 2 years in web development
• At least 1 year of AngularJS and JavaScript experience
• Strong eye for design and UX
• Good knowledge of HTML5, CSS3 (including the latest selectors), SPA web development, Bootstrap and other front end technologies
• Ability to integrate with external APIs (JSON/XML) and services
• Ability to work with business and product leaders and thrive in a fast paced, cross-functional setting
• Experience with agile development methodologies is a plus
• Understanding of finance and lending industry is a plus
• Demonstrable experience in solving challenging problems and continuous improvement
• Exposure to leading edge methodologies such as TDD, Continuous Integration, automated test frameworks is a plus
• Excellent interpersonal, verbal and written communication skills

LoanHero is an exciting startup with an energetic team, strong advisory board, and entrepreneurial spirit.  LoanHero offers a competitive salary with great benefits.  We are located in Downtown San Diego, have a casual work environment and we love coming to work every day!

If interested, please email your cover letter and resume to careers@loanhero.com, ATTN: Chandra

Contact Information

Hours of Operation: Monday – Friday 8AM-6PM PST

Phone: 888-912-HERO (4376)

Fax: 888-477-8040

Email:

Clients:   support@loanhero.com

Sales:   sales@loanhero.com

Borrowers:   borrowers@loanhero.com

Partners:   agent@loanhero.com

Main Office Address:

750 B Street

Ste 1410

San Diego, CA 92101

    

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